Make a Reservation at Hemingways Resorts - Nairobi

Butler Service

As a guest of Hemingways, you will be treated with the deference and kindness inherent to East African culture. From the ease of your bedroom, check-in comfortably while your butler acquaints you with the hotel. Your personal butler will be available all the time — from the moment he greets you at the airport to the hour when he expertly packs your case for departure. The butler’s pantry is delectably close and our butlers are masters of discretion and convenience.

 Butler Services

  • Personalised in-room check-in
  • Packing/Unpacking service
  • 24-hour pressing service
  • Shoe shine service
  • Wake-up call with tea or coffee
  • In-room dining
  • Personal shopper and shopping guide
  • Secretarial and technological services
  • Concierge services – travel assistance including arranging appointments and itineraries
  • In-room check-out


Additional Guest Services

  • Welcome at airport on arrival
  • 24-hour concierge and room service
  • Business services
  • Maid service twice a day
  • Same day guest laundry service
  • Dry cleaning service available
  • Storage of luggage
  • Chilled towel and cocktail upon arrival
  • Airport transfer on request at $40 each way